Our Company Brief Introduce

Established in the year of 2002. Your Professional & Reliable International Business Partner. All of our customers cooperate with us for more than 8 years up. Our vision is for our customers to get effective benefit and great development.

Strong Supply Capacity

98%

In-time Delivery

97%

shipments no quality complain

100%

Customer satisfaction

We supply multi-customer-support

Support with payment term to reputation & reliable customers.
Support with packing material stocks to reputation & reliable customers.
Support with free sample to good petential customers and reliable customers.
New items design supporting.

Company Overview

Professional Working Team

Marlin Lu-General Manager
Emily Wu-Sales Director
Elva Zhang-Senior Sales
Kevin Hu-Factory Director
Apple Yuan-Administrator

1. After-sale Service

We guarantee that each shipment to our customers will have our excellent after-sale service. We will 100% provide cooperation if the goods have any problems ( not include caused by improper use). About our after-sale service,we have high reputation in our customers.

FAQ

I’m sorry but we are large exporter and don’t do retail business.

Generally speaking, the procedure is usually as follows:-
Send us enquiry by either email or fax, and we will make you detailed offer.
After everything is confirmed, we will send you a Pro forma invoice in which our bank information is included.
We will arrange production after receipt of 30% deposit,
We make shipment and you pay the balance after produciton finishes,
Full set of original shipping documents will be sent to you by courier after we receive final payment,
Then you can take delivery based on these documents at your port.

Yes, but usually printed cataloue is not the latest one, and it take money to send.
We can send e-catalogue if you need.
Moreover,we always develop new products very quickly, it’s unworkable to update printed catalogue again and again,
Please browse http://www.spiritcar.com to find the products information.
It’s better for you to bookmark our website and visit it regularly to keep yourself informed of new products.

Send us your enquiry by either email or fax, we will make you offer soon.
Also, Let me know the destination port so that we can advise you shipping cost accordingly.

Normally, minimum order quantity is 1000pcs each model/color.
But for some, we also supply quantity less than 1000pcs, say 300-500pcs each model/color,
it’s depend on which products and models.

FCL means “Full Container Loading”.
LCL means “Less Container Loading”.

Yes,sure, you can mix different items for one container.

Small sample order is acceptable, subject to our final confirmation.
Also, you’re kindly requested to pay extra handling cost per small order.
If the volume of required samples is more than 1CBM,
We could send them by sea or by air, depends on your situation.

1) 30% deposit by T/T to start production, the balance by T/T before shipment.
* We accept your nominated shipping forwarder under this payment term.
2) 30% deposit by T/T to start production, the balance in 7 days by T/T against the copy of Bill of lading.
* If you are our frequent customer, we accept this payment term, but we do not accept your nominated shipping forwarder under this payment term, we must use our own forwarder to arrange shipment if you pay balance against the copy of BL.
3)100% payment in advance to start production,
* This is for small order less than USD3000.
“T/T” means telegraphic transfer, the same as a bank wire transfer.
4) We also accept Paypal or Westunion, but the paypal handle fee about 4.45% needs to be beared by customer, westunion will be cheaper on the fee)
So, usually, we only suggest small amount order to use Paypal because of its high charging fee.

Our payment term is usually T/T in the case order is not so big.
L/C is rather too complicated to carry out and it’s time costly.
Both of us would be heavily charged by bank too.
If you insist on L/C, we agree, but your order amount should be more than USD20000.
The L/C must be Irrevocable L/C at sight, we do not accept any usance L/C.
We must use our own forwarder to arrange shipment if you pay by L/C.

Normally, we will effect shipment within 30 days after receipt of 30% deposit.
Some products maybe 20-25days, depends on.
Transit time depends on your destination port.

We can arrange shipping insurance for you.

You will be informed of the departure time and ETA (Estimated Time of Arrival) upon we send goods out. You can also trace the container or parcel on Internet.

Normally, full original shipping documents based on FOB or CFR includes Bill of lading, GSP Form A (CO), Invoice and Packing list, and extra insurance policy will be provided based on CIF.
Packing declaration and other special documents are also available on demand.

Customs can be handled for you by the local clearing agent for some nominal fees which you have to fix up or else you can do the customs clearing yourself with ease by filling in the suitable forms and paying the necessary inspection charges.
For details, please inquire with your local customs office or local import broker.

In the case of sea shipping, we can only deliver the goods to your destination seaport or other transportation terminal place, not door to door.
It’s you who should arrange the inland transit from terminal place to your warehouse.
In the case of small samples delivered by courier, the samples will be given to your hand.